Thursday, February 11, 2010

Rating Norwegian Air Shuttle

You may get a bargain when flying Norwegian Air Shuttle, as we did when we booked our trip to Marrakech in the middle of January. The round trip ticket cost around 1500 NOK per person, i.e. less than 200 Euros for a nearly five hour trip from ice and snow to a warm North Africa. Be aware that you will have to pay for a lot of extras, though. But if you are willing to fly with one piece of hand luggage, be seated wherever in the plane and pack you own lunch box, you can travel cheap. If not, it all adds up.

Traveling facts: Our non-stop flight with Norwegian Air Shuttle departs every Saturday Oslo airport to Marrakech Menara Airport. Flight is scheduled to leave Oslo 12.50 PM CET, arriving Marrakech 4.35 PM GMT (-1), returning from Marrakech 5.30 PM GMT landing in Oslo 11.15 PM CET (+1).


Check-in and boarding: BBBBB

Check-in and boarding at Oslo and Marrakech Menara was swift and on time.

Take-off: BB+

None of the flights left on schedule. In Oslo we were more than 15 minutes delayed, and we left Marrakech over 30 minutes after schedule.

Hospitality: BBBB

Nice and welcoming staff and good service offered by the Norwegian Air Shuttle staff.

Service: BBBB

Crew sold food and drinks around 30 minutes after fasten-seatbelt sign had been switched off.

Complementary: B

No complementary food, drink or entertainment offered on board. Food, softdrinks, beer, wine and liquor sold at reasonable prices.

Comfort: BB+

We were seated on seat 10A on our way to Marrakech and 11A on our way back to Oslo. Seating comfort was on each scale during our flight.

Seating on our flight to Marrakech was terrible, providing no room to move our feet, and the seat was narrow and very comfortable.

On our return to Oslo we had a generous amount of leg space and the seats were very comfortable.

We strongly recommends Norwegian Air Shuttle to consider what vessels to use on these long haul flights.

Flying time: BBBBB

4 hours and 45 minutes is by far the best option for Norwegians to Marrakech Menara. Otherwise, you would have to change flights in one of the larger

Arrival: BBBBB

We arrived on schedule at Marrakech Menara airport. Due to strong nosewind and delayed departure we arrived 20 minutes delayed on the return.

Check-out: BBBB

Flight disembarked swiftly at Marrakech Menara Airport, but behind schedule at Oslo Airport.

Duty free goods: BBB

A limited selection of duty free goods on sale on board.

Price: BBBBB

We paid flight + hotel as package at the nice price of NOK 4500,- (552 EUR) per person. This was a great price for flight and hotel - a real bargain.

See more on booking experience here

Rating the Norwegian Air Shuttle experience: BBBB- (3,54 points)

Great price for ticket and good service. Low seating comfort on flight to Marrakech, but satisfactory on way back. Delays on departure and/or arrival both ways, confirming that Norwegian Air Shuttle struggle to meet demands on punctuality.

No complementary goods, and only a limited selection og duty free goods on board.

Ready for takeoff?

See Norwegians flight DY 1699 takeoff from Marrakech Menara Airport February 6th 2010 on this little film clip.

1 comment:

Parag said...

The Marrakech airport has a restaurant and café as well as several snack bars and bars.There are several shops at the airport including a florist,a gift shop selling local crafts items and duty-free shops selling tobacco,spirits,cosmetics,perfume and much more.